Sure - not excited about the next drop or want to take a break?
You can always skip an upcoming drop, while keeping your membership spot reserved. If you cancel permanently, we can't guarantee you another spot in the future since availability is very limited. New users have priority.
Just email us at email@example.com and we'll adjust your membership to skip any future drops at your request.
Due to our billing schedule, the last day to change or cancel your membership is Sunday before every drop.
Of course! Our membership spaces are limited, so we can't guarantee that you will be able to book another spot. But if we have space, we'd love to have you back! Whenever you're ready, just restart your SHIP'D account by clicking the "GET STARTED" button here.
For all orders, please allow 3-5 business days for order processing and verification. Please allow an additional 5-7 business days for domestic delivery and 7-14 business days for international delivery.
No. We are unable to accept returns, refunds, or exchanges for our store items at this time. All sales are final and non-refundable unless otherwise stated in their descriptions at the time of purchase.